Monday, August 27, 2007

Spare Parts? Are you Kidding Me?!

My computer decided enough was enough the other day. Well, not my computer -rather the adapter that lets me power up the thing. It's been struggling for a while, but it finally gave out completely. No opening, prodding, shaking and beating, worked this time. It's not too dead to still shock me with electricity, even unplugged, when I start poking around its insides, but it's definitely deceased enough to be of no use to me whatsoever.

The beauty of the matter? It's a HP product, and like many of the major players they don't like it when people can substitute their spare parts with generic models. Meaning -the original parts for the computer can only be substituted with spare parts from the same maker. Nothing else will fit. So instead of just going out to buy a generic adapter for a humane price, I'm stuck with having to order a spare part for a rather silly amount of money. Expensive doesn't even begin to cover it. It's a freaking adapter for pity's sake!

Even better though -it's been just about two years since I bought the computer, new from the store. In that time it's become an obsolete model, the spare parts are not available from HP through ordinary ways. I'll have to go through a supplier and see if they can scrounge up a part from somewhere. Price-y, I kid you not. Considering the amount of time I need on my laptop computer each day having to substitute it with a desktop that does not carry any of my software in the mean time really sucks too much to be believed.

The people who design in this manner should be shot. There is no excuse for the shittiness that is HP. None.